Privacy

§1. GENERAL PROVISIONS

  1. This Privacy Policy applies to persons using the Website located at the URL: https://www.pinearesort.pl/
    and is effective from 13.11.25 .
  2. The data controller is: PINEA RESORT SP. Z O.O. PL.WISONY LUDÓW 2 61-831 POZNAŃ (hereinafter referred to as "We" or "Us").
  3. Contact details of the Data Protection Officer: Monika Szymańska, e-mail: monika.szymanska@pinearesort.pl

§2. PERSONAL DATA

In connection with the implementation of the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation - hereinafter referred to as "GDPR"), we inform that:

  1. We process data for the following purposes:
    1. performance of a contract or taking steps at the request of the data subject prior to entering into a contract (legal basis: Art. 6(1)(b) GDPR),
    2. handling inquiries (Art. 6(1)(f) GDPR),
    3. consideration of complaints and claims (Art. 6(1)(b) GDPR),
    4. storage of documentation and fulfillment of legal obligations incumbent on the Administrator (Art. 6(1)(c) GDPR),
    5. sending newsletters (Art. 6(1)(a) GDPR),
    6. monitoring and improving the quality of services provided – request to complete a survey or answer a few questions regarding the quality of services provided (Art. 6(1)(f) GDPR),
    7. displaying personalized commercial information in social networks (Art. 6(1)(a) GDPR)
  2. Providing data is voluntary but necessary to use the services. If consent is given, it is voluntary and expressed by clicking a checkbox containing the consent conditions.
  3. If a person has consented to data processing (legal basis: Art. 6(1)(a) GDPR), the data will be processed until the withdrawal of consent, but after that period information about who, when, and what consent was given has the right to be archived (for the purposes of establishing, pursuing, or defending legal claims). In other cases, data is processed for a period justified by the purpose (e.g., contract performance, response to inquiries, tax regulations, etc.). The processing period depends on the possibility of establishing, pursuing, or defending claims or when data retention is required by tax regulations.
  4. Consent can be withdrawn at any time. Please click the link or send an email to: monika.szymanska@pinearesort.pl.
  5. Every data subject has the right to access, correct, delete, or restrict the processing of personal data, the right to object, the right to data portability, and the right to lodge a complaint with a supervisory authority.
  6. Transactional data, including personal data, is transmitted directly by the user to the payment service provider.
  7. Visitors to the Website may fill out a form and subscribe to the newsletter and provide an email address and/or phone number as a basis for automatic contact.
  8. Visitors to the Website may consent to us conducting targeted advertising campaigns on social networks based on the email address.

§3. DATA RECIPIENTS

We use services of software companies and maintain IT systems with which we have appropriate agreements. These agreements include rules on data processing and confidentiality. This data is not shared, and none of these companies has the right to process data other than as specified in the contract. Your data, if accessible to the company, may be processed solely for the purpose of providing services correctly.

§4. COOKIES

  1. Cookies are sent to internet browsers and then stored in the memory of devices and read by the server each time the Website is accessed.
  2. We emphasize that the storage of cookies does not enable us to access your private device or read any data other than that stored in the cookies.
  3. We use so-called technical cookies that enable proper use of message transmission and remembering your settings and for creating simple statistics of the Service.
  4. We use cookies and technologies to collect data that help us analyze traffic on the Website. Thanks to this, we can optimize its operation, improve solutions that enjoy the greatest interest, and display dedicated messages and offers. You may give your consent, refuse it, withdraw it, or manage settings by clicking here.
  5. We use the following cookies: